Support

We're here to help

Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as we can.

Contact us

The fastest way to get help is to email us directly at sam@palit.me. We typically respond within 24 hours.

Common topics

  • Account issues (login, password reset, deletion)
  • Bug reports or app crashes
  • Feature requests or feedback
  • Privacy or data questions

When emailing us

To help us resolve your issue faster, please include:

  • The email address associated with your Palit account
  • Your device and iOS version
  • A description of the issue or question
  • Screenshots if applicable